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Meet The Field House Team

Field House is a family run and operated business. We are intensely passionate that our residents receive the highest quality care available and the family works closely with our care teams to ensure we constantly strive to achieve this.

We acquired Field House in March 2016 and Geoff and Zosia, together with their daughter Hannah and son Michael, run a small number of other residential homes across the country.

Geoff

Owner

We have owned and operated care homes since 1997; our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

Hannah

Operations Director

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

Michael

Finance Director

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.

We see Field house as our residents home with us the visitors. We do everything in our power to ensure that a resident never has to leave Field House, therefore we have strong professional relationships with GP’s, District Nurses and a number of medical specialists. These colleagues, when needed, provide palliative care to our residents with declining health and additional needs.

Field House Care Home provides high-quality care and support for all needs and requirements including specialist dementia care. Our dementia care services are provided by our highly trained and professional dementia care specialists. We try to encourage as many independent activities and as much self-sufficiency as possible. We believe this allows our residents to remain in control and active, enhancing their quality of life.

We provide unrivalled care for every individual in their new home and ensure they are happy and healthy at all times. This goes hand in hand with personal, one to one assistance. At Field House, we assign a personal keyworker to each resident, allowing for consistency, routine, familiarity and the chance to build a special rapport.

Our dedicated team are loving, experienced, professional and caring. They have extensive knowledge of Dementia including more complex medical conditions and disabilities. All of our staff members are NVQ qualified at levels 2, 3 and 4, so you can rest assured that your loved one is in safe hands.

We have a combination of skilled staff on duty at all times to support our residents and ensure that every need is catered for. We have a uniform colour code worn by our staff based on their specific job role, which allows our residents and visitors to easily recognise who they need. Navy uniform is worn by the unit leads, burgundy is for all staff who deliver medications, pale green for care staff, and lilac is worn by our domestic team.

Stuart (our Home Manager) and his team are always looking to raise the already high standard of care provided by our Dementia care specialists. We achieve this by further extending the already comprehensive training program, recruiting additional staff in specific roles and investing in technology to allow staff to spend the maximum time with residents.

Stuart Holyhead

Registered Manager

I arrived at Field House care home in June 2018, having previously carried out the role within the borough of Sandwell as registered manager of a large specialist Dementia unit.

My experience working within the Dementia setting has spanned over 13 years, my journey started as carer through the ranks to a registered managers post. My understanding and knowledge allows me to attain the best out of my wonderful staff team and achieve the highest standards of wellbeing for all my residents here at Field House, of course all care must be person centred and here at Field House that is second to none being delivered right from our domestics team through to our management team in such a wonderful environment.

I have studied NVQ level 3 and also hold the EDI Diploma level 5 in Leadership for Health and Social Care (Advanced Practice) along with Higher level Apprenticeship in Care Management and Leadership and most recently completed the Worcestershire Boroughs Medication ‘CACHE’ level 2.

I am committed to ensure that the environment here at Field House is as homely as possible with the highest level of care attainable to which I must say is within a beautiful grade 2 listed building and with a wonderfully committed and loving staff team really isn’t a difficult task!

Basically to me, care is devotion and not just a job and this belief is echoed throughout the whole of Field House.

Clare Bowater

Deputy Manager

I started working at Field House in September 2017, I joined the team as a Senior Carer, administering medication safely on a day-to-day basis. When I joined I was in the process of completing my NVQ level 3 in Health and Social Care, upon completion I was encouraged to continue and start my Diploma 5 and was also promoted to Unit Lead. I enjoyed this role very much assisting the care staff and seniors to deliver the highest level of care possible.  

Most recently my development has been promoted further as I hold the position of Deputy Manager – I support my Registered Manager on a day-to-day basis to ensure we promote the best possible care to all our residents.

Tina Goodwin

Unit Lead

I have worked within care for over 20 years, both nursing and residential sectors. I have completed my NVQ levels 2, 3 and 5. I joined the team at Field House during October 2018 as Unit Lead. I enjoy supporting my team of senior carers, care assistants and our lovely residents.

Within my role I administer medications and ensure all our care provided is delivered with dignity.

Sheila O'meally

Senior Carer

I started working at Field House care home in April 2018, I have worked within care for over 40 years and have NVQ level 3 & level 5. My current role at Field House is Senior Carer which involves me administering medication safely along with the day to day running of the shift.

Ammarah Iqbal

Senior Carer

I started working at Field House in October 2017 as a Care Assistant, since then I have been internally promoted to Senior Carer. I administer medication safely on a day to day basis and support, mentor a team of carers to be able to provide the best possible care in a personal centred approach.

Lyn Capon

Head of housekeeping

I have worked at Field house since 1997, so will be 22 years in September 2019…think I like it?…I love it!

I have had varied roles over the years from Carer to Kitchen Assistant to my current role of Head of Housekeeping. I look after all the residents’ laundry and all of Field House’s cleaning with my staff team, I am passionate about Field House being clean and tidy and our residents always looking the best.

Ian Pritchard

Chef

I started to work for Field House in April 2018 and first started within a Ccarer’s role, however, with my experience of catering, an opportunity arose within Field House and I took the role as Chef. Cooking is a passion and I love to see nothing more than our residents enjoying the meals I prepare every day.

James Ruddy

Chef / Kitchen assistant

I started working for Field House in September 2018. I attended UCB (University College Birmingham) where I completed all my Chef qualifications. I enjoy cooking fresh food for our residents whilst always trying to introduce something new to tickle their taste buds, I also assist Ian, the other Chef, within a Kitchen assistant role.

Carol Nightingale

Admin assistant

I started working at Field House in January 2016. I have worked within care for 25 years gaining my NVQ level 2 & NVQ level 3. Currently my role within Field House Care Home is Administration support. I get to see all the residents every day and enjoy being part of a great team making every day feel special for our residents.

Ronnie (Anthony Manning)

Handy man

I started work at Field House in September 2018 as a new member of the team, I have carried out this role for over many years within the care industry. I enjoy my role and making sure that everything is in good working order for all our lovely residents.

Scott Rixon

Gardener

I started work here at Field House back in April 2016, I enjoy ensuring the grounds are maintained to a high standard so all our residents have the opportunity to enjoy the greater outdoors, there is nothing more satisfying than seeing our residents faces beam with happiness when they take a stroll around our wonderful grounds.

I have many years’ experience within this role and have a passion to keep our gardens looking beautiful all year round.

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