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Meet The Field House Team

Field House Private Care Home is a family run and operated business. We are intensely passionate that our residents receive the highest quality care available and the family works closely with our care teams to ensure we constantly strive to achieve this.

We acquired Field House in March 2016 and Geoff and Zosia, together with their daughter Hannah and son Michael, run a small number of other residential homes across the country.

Geoff

Owner

We have owned and operated care homes since 1997. Our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

Hannah

Operations Director

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

Michael

Finance Director

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.

We see Field house as our residents home with us the visitors. We do everything in our power to ensure that a resident never has to leave Field House, therefore we have strong professional relationships with GP’s, District Nurses and a number of medical specialists. These colleagues, when needed, provide palliative care to our residents with declining health and additional needs.

Field House Care Home provides high-quality care and support for all needs and requirements including specialist dementia care. Our dementia care services are provided by our highly trained and professional dementia care specialists. We try to encourage as many independent activities and as much self-sufficiency as possible. We believe this allows our residents to remain in control and active, enhancing their quality of life.

We provide unrivalled care for every individual in their new home and ensure they are happy and healthy at all times. This goes hand in hand with personal, one to one assistance. At Field House, we assign a personal keyworker to each resident, allowing for consistency, routine, familiarity and the chance to build a special rapport.

Our dedicated team are loving, experienced, professional and caring. They have extensive knowledge of Dementia including more complex medical conditions and disabilities. Most of our staff members are NVQ qualified at levels 2, 3 and 4, so you can rest assured that your loved one is in safe hands.

We have a combination of skilled staff on duty at all times to support our residents and ensure that every need is catered for. We have a uniform colour code worn by our staff based on their specific job role, which allows our residents and visitors to easily recognise who they need. Burgundy is for all staff who deliver medications, pale green for care staff, and lilac is worn by our domestic team.

Louise (our Home Manager) and his team are always looking to raise the already high standard of care provided by our Dementia care specialists. We achieve this by further extending the already comprehensive training program, recruiting additional staff in specific roles and investing in technology to allow staff to spend the maximum time with residents.

Louise

Registered Manager

I joined Field House in September 2019, having previously managed Nursing Homes in Warwickshire and Worcestershire. I have over 20 years’ experience as a Registered Manager with CQC, working in various settings and different client groups.

I love the work I do, and I like to make a difference.

My passion is delivering person-centred care and ensuring that my lovely residents are fulfilled and happy at Field House. Quality care is vital for everyone, and my favourite saying is ‘It’s all about you’

My team here at Field House are really fantastic and always go above and beyond in all that they do. I encourage resident and relative participation, so any suggestions to improve what we do are always gratefully received.

My doors always open and I’m looking forward to meeting you.

Anna

Deputy Manager

My name is Anna and I am one of the Deputy Manager’s here at Field House. I came into care just over 8 years ago working in a Care Home for people living with Dementia. In my last place of work I trained and gained the qualifications that enabled me to become a Care Practitioner, I am very proud of this achievement. I came to Field House in April 2020 when the opportunity arose for a Deputy Manager. I always wanted to progress into management from the moment I started in care. I have a great passion for care and strive to ensure the team provide the highest quality care to our residents. Out of work, I like to spend time with my children and love holidays on the beach.

Luke

Deputy Manager

Hi I am Luke, and I have worked in Care for 18 years. In that time I have been in various Management roles. I have led many staff teams. I have worked with groups of clients in many different settings. I joined Field House in November 2018 and I have really enjoyed my time here, and I love working with the team and the most enjoyable part of my job is seeing residents happy and enjoying their life at Field House. I currently oversee all Medication, and Training as well as many other things. My passion is supporting residents living with Dementia and ensuring they have the best person-centred care. I am currently studying my level 5 Diploma in Health and Social Care.

Sharon

Senior Carer

I started working at Field House in October 2018 as a Care Assistant with over 12 years’ experience, in this time I have achieved my NVQ level 4. Most recently in 2020, I was promoted to a Senior Carer, I feel very privileged to lead the team on shift. Within my role, I administer the residents Medication safely and as per the G.P guidelines and lead by example and ensure that the best possible care is delivered to our residents in a Person-Centred way. I take great pride in my work and I am one of the homes Dignity Champions and I oversee the Nominated Wellbeing Coordinators.

Clare

Senior Carer

I started at Field House in October 2020 as a Care Assistant and was promoted in January 2021. I have 20 years’ experience in care, and I have my NVQ level 2, and 3 in Health and Social Care.

My role is to administer the residents’ medication safely, as per GP guidelines, and to deliver person centred care. I love my job, and In my spare time I enjoy spending time with my family.

Stefanie

Senior Carer

Hi my name is Stef, I am one of the Senior Carers here at Field House. I came to work at Field House in January 2017 and have loved working here ever since. I have over 20 years’ experience in the care sector working in a variety of settings. I have a passion for working in Dementia care. Some of my responsibilities involve the administration of medication and leading the care team in delivering exceptional person-centred care. I am one of the Infection control Health and Safety Champions for the home. I love my job.

Amy

Senior Carer

Hi my name is Amy I am one of the Senior Carers here at Field House, I originally came to Field House in June 2018 as a Care Assistant after working for 18 months in Domiciliary Care. I spent 6 months on nights, and I was offered a Senior Care post in March 2020. I am very proud of this achievement. I currently work weekends and I really enjoy being at work. I take pride in my work and support my team in providing the highest quality person-centred care to our residents, my other main responsibility is administering medications. I have taken the lead with the Deputy in implementing the new E-Care Plans. When not at work I love to spend time with my children.

Amanda

Team Leader over Nutrition

I have been at Field House for 3 ½ years. My previous role was Head Housekeeper. I really enjoyed this but wanted to develop further into care and have more impact on the resident lives.

My role now is overseeing that every resident has a good fluid and nutrition intake. I monitor this, and feed the information back to the team, and support the staff on the floor to achieve this. I also raise any concerns and work with the other Senior Carers to ensure our residents are fully supported.

Dawn

Wellbeing Co-ordinator

Hi I am Dawn. I am new to Field House, and I am excited to bring new activities and fun for the residents. I have worked as a Wellbeing Co-Ordinator before, and I really enjoy my work. I am enthusiastic about supporting residents living with dementia and finding stimulating activities for them to join in with. I will also be looking at bringing in outside entertainment such as singers etc. I am also hoping to engage with the community of Hagley and let them know we support our local villages and gain their support.

Vikram

Head Housekeeper

It is my pleasure to join Field House Care Home in March 2021 to give my service and skills which I have acquired through working in other Care Homes and Hotel Industry for more than 10 years in Housekeeping. I have very good experience of providing outstanding services.
I am glad that I have joined the team here at Field House, where people are so helpful, and respectful to each other, and do this to provide an excellent service to the residents.

David

Chef

My name is David and I am one of the Chef’s here at Field House. Having started my carer as a chef in a Restaurant in Kinver, I was then lucky enough to spend two years working in Switzerland. I then returned to England where I worked in Hotels and Restaurants, before having a year out to travel the world. I started at Field House in April 2020 having previously worked in other care settings. I have a great passion for food and seeing the residents enjoying what has been made for them. I completed all my training at Halesowen College. I am now a settled family man who really enjoys working in Care Homes.

Diane

Chef

I have been a chef for over 30 years. I have taken on many Chef roles, including Head Chef. I studied hard at college whilst working full time, and I have loved all my jobs. I have experience in Pubs, and Cafes, including weddings and corporate events.

I am now a Grandmother of 2 gorgeous boys, and love being able to spend time with them.

Chris

Maintenance

I have been working with property maintenance for several years, previously working in a Manor House in Wiltshire. While there I worked in many areas such as plumbing, electrics, repairs and decorating. I also supported the team overseeing seeing the gardens, and the 20 acres of land. I have recently joined this lovely team and have enjoyed getting to know all the residents.

Philip

Gardener

My name is Phil, and before I joined the team at Field House, I was a self-employed Gardener in the local area. I have developed my skills in the gardening world, and I am enjoying the challenge of developing the gardens at Field House. I think it’s important to understand different plats, and how to make the best use of them in the many different seasons. My goal is to restore Field House’s wonderful gardens again for all to enjoy them.

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