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Meet The Field House Team

Field House Private Care Home is a family run and operated business. We are intensely passionate that our residents receive the highest quality care available and the family works closely with our care teams to ensure we constantly strive to achieve this.

We acquired Field House in March 2016 and Geoff and Zosia, together with their daughter Hannah and son Michael, run a small number of other residential homes across the country.

Geoff

Owner

We have owned and operated care homes since 1997. Our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

Hannah

Operations Director

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

Michael

Finance Director

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.

We see Field house as our residents home with us the visitors. We do everything in our power to ensure that a resident never has to leave Field House, therefore we have strong professional relationships with GP’s, District Nurses and a number of medical specialists. These colleagues, when needed, provide palliative care to our residents with declining health and additional needs.

Field House Care Home provides high-quality care and support for all needs and requirements including specialist dementia care. Our dementia care services are provided by our highly trained and professional dementia care specialists. We try to encourage as many independent activities and as much self-sufficiency as possible. We believe this allows our residents to remain in control and active, enhancing their quality of life.

We provide unrivalled care for every individual in their new home and ensure they are happy and healthy at all times. This goes hand in hand with personal, one to one assistance. At Field House, we assign a personal keyworker to each resident, allowing for consistency, routine, familiarity and the chance to build a special rapport.

Our dedicated team are loving, experienced, professional and caring. They have extensive knowledge of Dementia including more complex medical conditions and disabilities. All of our staff members are NVQ qualified at levels 2, 3 and 4, so you can rest assured that your loved one is in safe hands.

We have a combination of skilled staff on duty at all times to support our residents and ensure that every need is catered for. We have a uniform colour code worn by our staff based on their specific job role, which allows our residents and visitors to easily recognise who they need. Navy uniform is worn by the unit leads, burgundy is for all staff who deliver medications, pale green for care staff, and lilac is worn by our domestic team.

Stuart (our Home Manager) and his team are always looking to raise the already high standard of care provided by our Dementia care specialists. We achieve this by further extending the already comprehensive training program, recruiting additional staff in specific roles and investing in technology to allow staff to spend the maximum time with residents.

Louise

Registered Manager

I joined Field House in September 2019, having previously managed Nursing Homes in Warwickshire and Worcestershire. I have over 20 years’ experience as a Registered Manager with CQC, working in various settings and different client groups.

I love the work I do, and I like to make a difference.

My passion is delivering person-centred care and ensuring that my lovely residents are fulfilled and happy at Field House. Quality care is vital for everyone, and my favourite saying is ‘It’s all about you’

My team here at Field House are really fantastic and always go above and beyond in all that they do. I encourage resident and relative participation, so any suggestions to improve what we do are always gratefully received.

My doors always open and I’m looking forward to meeting you.

Anna

Deputy Manager

My name is Anna and I am one of the Deputy Manager’s here at Field House. I came into care just over 8 years ago working in a Care Home for people living with Dementia. In my last place of work I trained and gained the qualifications that enabled me to become a Care Practitioner, I am very proud of this achievement. I came to Field House in April 2020 when the opportunity arose for a Deputy Manager. I always wanted to progress into management from the moment I started in care. I have a great passion for care and strive to ensure the team provide the highest quality care to our residents. Out of work, I like to spend time with my children and love holidays on the beach.

Luke

Deputy Manager

Hi I am Luke, and I have worked in Care for 18 years. In that time I have been in various Management roles. I have led many staff teams. I have worked with groups of clients in many different settings. I joined Field House in November 2018 and I have really enjoyed my time here, and I love working with the team and the most enjoyable part of my job is seeing residents happy and enjoying their life at Field House. I currently oversee all Medication, and Training as well as many other things. My passion is supporting residents living with Dementia and ensuring they have the best person-centred care. I am currently studying my level 5 Diploma in Health and Social Care.

Sharon

Senior Carer

I started working at Field House is October 2018 as a Care Assistant with over 12 years’ experience, in this time I have achieved my NVQ level 4. Most recently in 2020 I was promoted to a Senior Carer, I feel very privileged to lead the team on shift. Within my role I administer the residents Medication safely and as per the G.P guidelines and lead by example and ensure that the best possible care is delivered to our residents in a Person-Centred way. I take great pride in my work and I am one of the homes Dignity Champions and I oversee the Nominated Wellbeing Coordinators.

Vickie

Senior Carer

Hi, I am Vickie and I came to work at Field House in March 2018 from a care background working with Adults with Learning Disabilities. From the moment I came to Field House I have loved my job, my main responsibilities are ensuring our Residents receive the highest Person-Centred Care, administering medication and ensuring that the residents are well-nourished. Within the home I am the Nutrition/weights Champion I also have a special interest in ensuring we deliver exceptional End of Life Care while ensuring that all residents are treated with dignity and respect, I lead this within the home.

Stefanie

Senior Carer

Hi my name is Stef, I am one of the Senior Carers here at Field House. I came to work at Field House in January 2017 and have loved working here ever since. I have over 20 years’ experience in the care sector working in a variety of settings. I have a passion for working in Dementia care. Some of my responsibilities involve the administration of medication and leading the care team in delivering exceptional person-centred care. I am one of the Infection control Health and Safety Champions for the home. I love my job.

Amy

Senior Carer

Hi my name is Amy I am one of the Senior Carers here at Field House, I originally came to Field House in June 2018 as a Care Assistant after working for 18 months in Domiciliary Care. I spent 6 months on nights, and I was offered a Senior Care post in March 2020. I am very proud of this achievement. I currently work weekends and I really enjoy being at work. I take pride in my work and support my team in providing the highest quality person-centred care to our residents, my other main responsibility is administering medications. I have taken the lead with the Deputy in implementing the new E-Care Plans. When not at work I love to spend time with my children.

Ammarah

Senior Carer

I started working at Field House in October 2017 as a Care Assistant, since then I have been internally promoted to Senior Carer. I administer medication safely on a day to day basis and support, mentor a team of carers to be able to provide the best possible care in a personal centred approach.

Dawn

Wellbeing Co-ordinator

Hi I am Dawn. I am new to Field House, and I am excited to bring new activities and fun for the residents. I have worked as a Wellbeing Co-Ordinator before, and I really enjoy my work. I am enthusiastic about supporting residents living with dementia and finding stimulating activities for them to join in with. I will also be looking at bringing in outside entertainment such as singers etc. I am also hoping to engage with the community of Hagley and let them know we support our local villages and gain their support.

Amanda

Head Housekeeper

I started at Field House in January 2018 as a Housekeeping Assistant, having previously worked in Retail. I really enjoyed the job especially the interaction with the residents. In August 2019 an opportunity arose to become Head Housekeeper which I applied for and accepted since then I have never looked back. I work with a Team of Housekeepers in ensuring the highest standards of cleanliness. I also lead the Laundry and ensure that Residents clothes are kept clean and Ironed. I enjoy spending time with the residents and enjoy them coming to spend time with me in the Laundry and helping.

David

Chef

My name is David and I am one of the Chef’s here at Field House. Having started my carer as a chef in a Restaurant in Kinver, I was then lucky enough to spend two years working in Switzerland. I then returned to England where I worked in Hotels and Restaurants, before having a year out to travel the world. I started at Field House in April 2020 having previously worked in other care settings. I have a great passion for food and seeing the residents enjoying what has been made for them. I completed all my training at Halesowen College. I am now a settled family man who really enjoys working in Care Homes.

Lorraine

Chef

I came to work at Field House in November 2019 as a Kitchen Assistant. The moment I walked into Field House I have loved every minute. In April 2020 I was offered the job as one of the Chef’s and have never looked back. I enjoy preparing and cooking food for the residents which is a pleasure and a privilege to be able to cook for the residents and take great pride in this. I love to cook but also love to interact with the residents. Before coming to work at Field House I have worked in kitchens in schools and shops. When I am not at work, I enjoy taking my dogs out for long walkies.

Chris

Maintenance

I have been working with property maintenance for several years, previously working in a Manor House in Wiltshire. While there I worked in many areas such as plumbing, electrics, repairs and decorating. I also supported the team overseeing seeing the gardens, and the 20 acres of land. I have recently joined this lovely team and have enjoyed getting to know all the residents.

Scott

Gardener

I started work here at Field House back in April 2016, I enjoy ensuring the grounds are maintained to a high standard so all our residents have the opportunity to enjoy the greater outdoors, there is nothing more satisfying than seeing our residents faces beam with happiness when they take a stroll around our wonderful grounds.

I have many years’ experience within this role and have a passion to keep our gardens looking beautiful all year round.

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